Getting Started
Things you wish to know before starting your website
37 articles
Account Setup
How to Create a New HOSTINGONE Account
Learn everything you need to know about how to create a new hostingone account with our step-by-step guide.
Verifying Your Email Address
Learn everything you need to know about verifying your email address with our step-by-step guide.
Setting up Two-Factor Authentication (2FA)
Learn everything you need to know about setting up two-factor authentication (2fa) with our step-by-step guide.
How to Reset Your Account Password
Learn everything you need to know about how to reset your account password with our step-by-step guide.
Updating Your Profile Information
Learn everything you need to know about updating your profile information with our step-by-step guide.
Managing Account Security Settings
Learn everything you need to know about managing account security settings with our step-by-step guide.
How to Delete Your HOSTINGONE Account
Learn everything you need to know about how to delete your hostingone account with our step-by-step guide.
Understanding User Roles and Permissions
Learn everything you need to know about understanding user roles and permissions with our step-by-step guide.
Adding Team Members to Your Account
Learn everything you need to know about adding team members to your account with our step-by-step guide.
Configuring Notification Preferences
Learn everything you need to know about configuring notification preferences with our step-by-step guide.
Billing & Subscriptions
How to Add a Payment Method
Learn everything you need to know about how to add a payment method with our step-by-step guide.
Viewing and Downloading Invoices
Learn everything you need to know about viewing and downloading invoices with our step-by-step guide.
Understanding Your Billing Cycle
Learn everything you need to know about understanding your billing cycle with our step-by-step guide.
How to Upgrade Your Hosting Plan
Learn everything you need to know about how to upgrade your hosting plan with our step-by-step guide.
How to Downgrade Your Hosting Plan
Learn everything you need to know about how to downgrade your hosting plan with our step-by-step guide.
Managing Auto-Renewal Settings
Learn everything you need to know about managing auto-renewal settings with our step-by-step guide.
Requesting a Refund
Learn everything you need to know about requesting a refund with our step-by-step guide.
How to Apply a Promo Code or Coupon
Learn everything you need to know about how to apply a promo code or coupon with our step-by-step guide.
Accepted Payment Methods
Learn everything you need to know about accepted payment methods with our step-by-step guide.
Updating Billing Details
Learn everything you need to know about updating billing details with our step-by-step guide.
First Steps with Hosting
How to Point Your Domain to HOSTINGONE
Learn everything you need to know about how to point your domain to hostingone with our step-by-step guide.
Accessing the Control Panel for the First Time
Learn everything you need to know about accessing the control panel for the first time with our step-by-step guide.
Creating Your First Email Account
Learn everything you need to know about creating your first email account with our step-by-step guide.
Uploading Your Website Files via File Manager
Learn everything you need to know about uploading your website files via file manager with our step-by-step guide.
Connecting via FTP/SFTP
Learn everything you need to know about connecting via ftp/sftp with our step-by-step guide.
How to Install WordPress Using Auto Installer
Learn everything you need to know about how to install wordpress using auto installer with our step-by-step guide.
Creating Your First MySQL Database
Learn everything you need to know about creating your first mysql database with our step-by-step guide.
Understanding Server Resource Limits
Learn everything you need to know about understanding server resource limits with our step-by-step guide.
How to Change Your PHP Version
Learn everything you need to know about how to change your php version with our step-by-step guide.
Accessing phpMyAdmin
Learn everything you need to know about accessing phpmyadmin with our step-by-step guide.
Getting Support
How to Contact Customer Support
Learn everything you need to know about how to contact customer support with our step-by-step guide.
How to Open a Support Ticket
Learn everything you need to know about how to open a support ticket with our step-by-step guide.
Finding Your Support PIN
Learn everything you need to know about finding your support pin with our step-by-step guide.
How to Use the Knowledge Base Effectively
Learn everything you need to know about how to use the knowledge base effectively with our step-by-step guide.
Checking System Status and Maintenance
Learn everything you need to know about checking system status and maintenance with our step-by-step guide.
What Information to Provide When Requesting Support
Learn everything you need to know about what information to provide when requesting support with our step-by-step guide.
Escalating a Support Ticket
Learn everything you need to know about escalating a support ticket with our step-by-step guide.